The shipping fee is offered by Clic,Clac for every customer.
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
How can I return an item?
- Any items returned must be in the same condition in which you received them. If the screen or tape have been removed, you may not get an exchange or refund.
How do I make return, if I purchased online?
- Any items returned must be in the same condition in which you received them. Please include a note of your name, email address, phone number, product name, and order number in the parcel.
It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.